Privacy Notice
We believe that each customer relationship at Third Coast Bank is built on trust. We are committed to guarding that relationship with great care, beginning with the information you share with us. The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.
What Does Third Coast Bank Do With Your Personal Information?
Rev. Date 03/2024
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include but is not limited to:
When you are no longer our customer, we continue to share your information as described in this notice.
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How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Third Coast Bank chooses to share; and whether you can limit this sharing. |
Reasons We Can Share Your Personal Information | Does Third Coast Bank Share? | Can You Limit This Sharing? |
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For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
For our marketing purposes – to offer our products and services to you |
Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates’ everyday business purposes – information about your transactions and experiences |
Yes |
No |
For our affiliates’ everyday business purposes – information about your creditworthiness |
No | We don't share |
For our affiliates to market to you | No | We don't share |
For our nonaffiliates to market to you | No | We don't share |
To Limit Our Sharing |
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
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Questions? | Call 833-844-7708 |
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Who We Are | |
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Who is providing this notice? | Third Coast Bank |
What We Do | |
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How does Third Coast Bank protect my information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
How does Third Coast Bank collect my information? | We collect your personal information, for example, when you
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Why can’t I limit all sharing? | Federal law gives you the right to limit only
See below for more on your rights under state law. |
What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. |
Definitions | |
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Affiliates |
Companies related by common ownership or control. They can be financial and non-financial companies. Our Affiliates include:
*Inadvertently shown as 'Third Coast Capital' on the paper version of Privacy notice.
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Nonaffiliates |
Companies not related by common ownership or control. They can be financial and non-financial companies.
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Joint Marketing |
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
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Other Important Information | |
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For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing - without your authorization.
For Texas Customers. The Third Coast Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Third Coast Bank should contact the Texas Department of Banking through one of the means indicated below. In person or by U.S. Mail at 2601 North Lamar Boulevard, Austin, Texas 78705-4294, Telephone No.: (877) 276-5554, Fax No.: (512) 475-1313, or via electronic submission on the Department's website at https://www.dob.texas.gov/banks-trust-companies/
how-file-complaint. Telephone communications - All telephone communications with us may be monitored or recorded.
State Law- You may have other privacy protections under state laws; we will comply with all applicable state laws with regard to our information sharing practices.
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Consumer Complaint Notice
Contacting a bank regulator - Third Coast Bank is chartered under the laws of the State of Texas and by state law is
subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Third Coast Bank should contact the Texas Department of Banking through one of the means indicated below:
subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Third Coast Bank should contact the Texas Department of Banking through one of the means indicated below:
Do Not Send Original Documents
Please include your name, address, email and whom you are complaining against with any documentation that is submitted (in person, by U.S. Mail or fax), as part of your complaint.
In Person or US Mail:
Texas Department of Banking
2601 North Lamar Blvd
Austin, TX 78705-4294
Telephone Number: (877) 276-5554
Fax Number: (512) 475-1313
Via electronic submission on the Department's website by clicking the button below:
FDIC Insurance
The Dodd-Frank Wall Street Reform and Consumer Protection Act signed on July 21, 2010, made permanent the current standard maximum deposit insurance amount (SMDIA) of $250,000. The FDIC coverage limit applies per depositor, per insured depository institution, for each account ownership category.
Consumers and bankers can find additional information regarding FDIC's deposit insurance coverage through the use of the FDIC's Electronic Deposit Insurance Estimator (EDIE) and deposit insurance publications located on the FDIC's website "Are My Deposits Insured?" Click button to visit website: FDIC: Understanding Deposit Insurance(Opens in a new Window)
In addition, they can call the FDIC at 1-877-ASK-FDIC (1-877-275-3342).